1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

2. How We Use Cookies

COVZEN uses cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled:

Authentication and security
Session management
Load balancing
CSRF protection

2.2 Analytics Cookies

Help us understand how visitors interact with our website:

Google Analytics (page views, user behavior)
Conversion tracking
A/B testing
Performance monitoring

2.3 Functional Cookies

Remember your preferences and choices:

Language preferences
Theme settings (light/dark mode)
Dashboard layout preferences
Recently viewed items

2.4 Marketing Cookies

Used to deliver relevant advertisements:

Google Ads
Facebook Pixel
LinkedIn Insight Tag
Retargeting campaigns

3. Third-Party Cookies

We use services from trusted third parties that may set their own cookies:

Google Analytics: Website analytics and reporting
Stripe: Payment processing and fraud prevention
Intercom: Customer support chat
Shopify: App integration and data syncing

4. Managing Cookies

You have several options to control cookies:

4.1 Browser Settings

Most browsers allow you to:

View and delete cookies
Block third-party cookies
Block all cookies (may affect functionality)
Clear cookies when closing the browser

4.2 Cookie Consent Manager

Click the cookie settings link in our website footer to manage your cookie preferences at any time.

5. Do Not Track

Some browsers have a "Do Not Track" feature. Currently, there is no industry standard for how to respond to these signals, so we do not alter our data collection practices when a Do Not Track signal is detected.

6. Mobile Identifiers

Our mobile applications may use device identifiers (IDFA on iOS, Advertising ID on Android) for similar purposes as cookies. You can reset these identifiers in your device settings.

7. Updates to This Policy

We may update this Cookie Policy as our practices change or as required by law. We will notify you of material changes via our website or email.

8. More Information

For more details about how we collect and use your data, please see our:

9. Contact Us

If you have questions about our use of cookies, contact us at:

COVZEN, Inc.

Email: privacy@covzen.com