Everything you need to protect your revenue
Features for Shopify merchants who want branded checkout protection, clearer claims, and full control over policy rules.
Claims Management
Claims Workflow Automation
Collect order data, evidence, claim reason, and resolution status in one structured workflow.
Self-Service Portal
Branded customer portal where customers can file and track claims without starting another support thread.
Order Data Checks
Use shipping, order, fulfillment, and evidence data to guide claim decisions.
Custom Claim Rules
Define claim windows, coverage language, evidence requirements, and resolution options based on your business needs.
Protection & Coverage
Common Delivery Issues
Create policy coverage for lost, stolen, damaged, delivered-not-received, wrong-address, and missing-item claims.
Claim Review Signals
Review patterns across customer, order, carrier, address, and evidence details before issuing a resolution.
Evidence Management
Customers upload photos, videos, and documents so your team has the context needed for fair decisions.
Flexible Resolutions
Offer refunds, replacements, or store credit. Configure resolution options that work best for your business.
Integration & Setup
One-Click Shopify Install
Native Shopify app integration for checkout, cart, product syncing, and order syncing.
White-Label Branding
Custom domain, colors, logo, messaging. Your brand throughout the entire customer protection experience.
Developer API
Full REST API access for custom integrations, automation, and building protection into your existing workflows.
Shopify Flow Integration
Trigger automations based on claim events. Connect protection data to your entire Shopify workflow ecosystem.
Analytics & Insights
Real-Time Dashboard
Metrics on attach rate, claim volume, protection revenue, claim reasons, and resolution outcomes.
Trend Analysis
Identify patterns in claims by carrier, product, region, or time period to optimize your shipping strategy.
Revenue Tracking
See protection revenue, estimated claim cost, and net contribution by period.
Custom Reports
Export data, schedule automated reports, and build custom views for your team or stakeholders.
See these features in action
Install Covzen and configure your Shopify protection workflow.
Get Shipping Protection